Are you making Exceptional Customer Connections with your clients? How do your employees serve your clients? Do they give them average, impressive or Exceptional Customer service? Do people spread rumors about how amazing your service is? Is it an inconvenience to serve your clients or is it your Pleasure? People will talk, What will they say about your employees and service? Wouldn’t you rather have them spreading good rumors? #motivationalspeaker #customerservicetraining #customerexperiences #BetheException #ExceptionalService
Do you ever make a mess? I often tell people not only can I make a mess, I can be a mess! From my wild, curly hair to the silly things I say, my life can get messy. It can feel complicated and confusing at times. Recently, as I was out walking my dogs, I thought, “Wouldn’t it be nice if we had small, pretty smelling doggie bags we could use to easily clean up our life messes?”
Unfortunately, life isn’t that simple. As I said before it can be complicated, confusing, and take many years to clean up the messes we make in life. Messes happen because we’re human. Embracing the messy parts of life gives us grace, allows us to relax, and to enjoy the ride a little more.
Rarely do things turn out as perfectly as we have them planned, but If we can accept the flaws within ourselves and within others, life can be more enjoyable. I often ask, “How does a perfectionist go to bed?” The answer is: a perfectionist goes to bed disappointed that their day didn’t end perfectly while those of us who embrace the messier side of life fall asleep easily knowing tomorrow is a new opportunity to get it right or say, “I’m sorry.” What mess will you overcome today?
What does living your exceptional life look like to you?
What is messy in your life?
How do you clean up your messes?
Do you expect your day to run smoothly or are you open to challenges, twists and turns?
#BetheException #FreedomInTheMessy #BeAPineapple
What does Exceptional Wellness mean to you? Can you decide today even if you don’t feel like it you will make good Choices to take care of your Body, Mind and Spirit Today? Do it even if you don’t feel like it, you will be so glad you did!
Keep it simple and take one step forward everyday; ) You got this, I believe in YOU!!!
#BetheException #AuthenticallyAnnie #ExceptionalWellness
Public vs. Private
Sometimes those closest to me think I live too public of a life. Between social media, public videos, opening my home office to others, and sharing my family stories, I’m an open book.
Many years ago, I was attending a training shortly after opening a Facebook account. I used to have a rule: don’t accept friend requests from males. That rule stuck until one day a social media trainer asked, “Annie, do you know that anyone who wants to find something out about someone else can find it with ease? Nothing online can be totally hidden.” He proceeded to encourage me to become an open book, eliminating the need to worry about living two lives and opening the door to align my personal and professional goals rather than attempting to live them separately.
Since combining the two sides of my life, a fellow speaker has given me the nickname “Authentically Annie” and as you all know, that nickname stuck. Often when I’m done speaking someone will ask me, “Are you really this positive, open, silly, etc. in real life?” My answer is always “YES,” because I feel I’m the same person in public that I am in private. However, my family might tell you different after seeing me at home where I go to bed early, have a little less energy, and sometimes lack my usual humor. To that I say, “We all deserve time and space to relax, recover and recharge” which is just as authentic as the other parts of my life.
I’m not saying everyone should share or disclose every aspect of their life but want others to know they shouldn’t be afraid of someone finding out more about them. With today’s technology being what it is, a little investment and light research allows anyone to find out plenty about another person. Today I encourage you to open yourself to the possibility of others and sharing your authentic self!
What does living your exceptional life look like to you?
Are you the same person in public that you are in private?
What are you trying to hide? What secrets are you keeping off of social media?
What are your rules about who you’ll connect with and how much you’ll share?
I Am Dying
This is what I was told over and over since the last week of July. Sometimes it was by my medical team, other times by well-meaning friends. I had a scare this summer, and in the end I scared myself more than anyone. But for all the fear, I learned there’s a benefit to getting sick and being forced to slow down and reflect on your life. It allows you time to be grateful for your past and make a plan for your future. I may be dying, but so is everyone else. Whether it’s tomorrow or years from now, the important thing to remember is to keep living.
After all was said and done, I ended up with a big scar I feel every day, along with five small scars. A person’s scars are a sign of the past and the visible aspect of their healing journey. I’ve recently concluded my own healing journey from an infection that’s now gone from my body. I feel good; I’m healthy, happy, and no longer take my wellness for granted. I’m recommitted to my workouts and my supplements. I’m more aware of my unhealthy eating habits, and I’m working on slowly adjusting them.
I’m not afraid of death; I embrace it and maybe even look forward to it. I don’t mean to sound stranger than I normally do, but I truly do believe in eternal life and peace, as well as light and love as we get to spend eternity with Jesus. When I die, if you’re still around, I hope you’ll be part of my celebration of life. We’ll listen to music, including Landslide (my favorite reflection song). We’ll eat peaches, tater tots, donuts, Suzy Q’s, and banana flips, and wash it all down with Squirt, (remember, I’m still working on more balanced eating habits). We’ll share stories of silliness as well as great moments.
I’ve lived better than I ever dreamed I would or could. If I happen to live to 106 as I’m planning to, I hope you’ll share in my journey and create stories with me. Remember to celebrate your life to the fullest; never take a moment for granted, and treat each one as a blessing.
Are you afraid of death? Do you think about it? Do you plan for it?
What do you envision your celebration of life to look like?
Have you and are you living the legacy life you dreamed of?